Refund Policy
Last updated: August 2026
1. Subscription billing
AutoLead365's paid plans (Premium, Ultra Premium, Studio) are billed monthly, in advance, through our payment processor Whop (whop.com). Subscriptions renew automatically every month until you cancel.
2. Cancellations
You can cancel your subscription at any time from your Whop account or purchase page. Cancellation stops future billing - your plan remains active until the end of the current paid billing period, after which your account reverts to the Free plan. We do not provide partial-period refunds for cancellations made mid-cycle.
3. Refund eligibility
Because access to paid features (extra search credits, faster auto-send intervals, AI demo website generation) is granted immediately on payment, refunds are generally not provided once a billing period has started. Exceptions are considered on a case-by-case basis for:
- Duplicate or accidental charges
- Verified technical failure that prevented you from using the Service for a significant portion of the billing period
- Charges made without authorization
4. How to request a refund
Contact us at matej@autolead365.com within 14 days of the charge, including your account email and the reason for the request. Refund requests are reviewed case by case. Approved refunds are returned to your original payment method through Whop; for payment-specific questions you can also contact Whop support.
5. Changes to this policy
We may update this policy from time to time. Significant changes will be posted on this page with an updated date.
6. Contact
Questions about refunds? Email us at matej@autolead365.com